IT SERVICES
The School is committed to providing as broad an exposure as possible to allow students full exposure to the possibilities emerging from new, digital technologies. Studio based workstations deploy a wide array of software packages ranging from desk-top publishing to complex spatial modeling. Increasing emphasis is placed upon provision of peripheral equipment, academically discounted software and connectivity in order to facilitate students' effectiveness, students will be required to provide their own computers during the course of their MArch studies. The School's computer facilities are governed by UBC's 'Appropriate Use of Information Technology' policy.
Contact IT Support for SALA Students
The form is for reporting workstation problems or issues, requesting assistance or asking for general information related to your workstation environment.
Phone: 604-822-2008 - (press 8)
Support hours
- 8:00 am – 4:30 pm, Monday to Friday
- 4:30 pm – 9:00 pm, Monday to Thursday (Winter session only - phone support only)
How Can IT Support Assist SALA Students?
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Supported
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Not Supported
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| SALA Account Management | Personal Hardware issues |
| Connectivity Configuration (VPN, Wireless – ubcprivate, ubcsecure) | Personal Software Issues |
| Printer and Plotter Issues | Printing file/format issues |
| Digital Input Issues | Virus Removal |
| Network Shares Management | Spyware Removal |
| Anti-Virus Installation (Sophos) | Workshop Digital Output Issues |
| NetInfo/Interchange Email Configuration | Printer/Plotter Paper Replacement |
| Software & Hardware Recommendations (best effort) |